The FIR claimed that Dr Ashok Kumar had committed
suicide. The newspapers carried the same
news the following day. Hence the LIC
refused to pay his claim amount. But his
father Srinivas Rao and his brothers were unable to accept that their dear
Ashok had killed himself as there was no reason for him to do it. He had no problems worrying him nor did he
have any bad habits . . . . . 5 years
later, the Consumer Court delivered the verdict, “LIC’s decision that Dr Ashok
Kumar has committed suicide, is wrong.
The court ordered LIC to pay the claim entitled to his family”
Dr Ashok Kumar hailed from the Yadyadi-
Matyadi of Kundapur Taluk. He was the
youngest of the four sons and three daughters of Sri Srinivas Rao.
While his brothers and sisters were happily married and settled in their
lives, 31 years old Ashok remained
unmarried and this worried his father.
Gentle and soft natured Ashok was
inclined to studies since childhood and had been popular with his teachers for
his brightness in learning. Ashok wished
to remain in his village and serve the society.
As soon as he completed his MBBS degree, he applied for the government
doctors’ job. In August 1997, he got the
job in Kollur Primary Health Center.
Having no family of his own, he found
for himself a small room on the second floor of Rama Krishna Yogashram close to
his work place. The good natured Dr Ashok
Kumar soon became a favourite among his colleagues and patients.
When the doctor did not come!
In the evening of the 13th March
1999, Dr. Ashok, who left for his room after visiting
his neighbours, was not to be seen again.
Since the next day was a Sunday nobody noticed his absence. When he did not return to work on Monday, his
colleagues got worried. Since Ashok
usually went home to see his father every weekend, they thought he might have
prolonged his stay. But when he did not
return on 16th March Tuesday also,
his friends sensed that something was
wrong.
Meanwhile, on the second floor of
Ramakrishna Yogashram, a foul smell emanated from Dr. Ashok’s room. The room was locked from inside and the windows
were closed. The supervisor of the lodging
tried looking inside the room by moving a window pane and saw Ashok’s body
lying on the bed. The family members
were informed. The police, in the presence of the family broke open the
door. Dr Ashok Kumar’s blackened and
bloated dead body lay on his bed, apparently 3 days old. A
police complaint was lodged in the Kollur Police Station that the doctor must
have committed suicide for some reason by the looks of it. The same was recorded in the FIR as well as
published in the newspapers the following day.
Was it really a suicide?
Ashok’s father and brothers were in
shock and could not believe that he could have committed suicide. He had no problems to worry about nor did he
have any bad habits and hence no reason
to compel him to end his life.
The facts became crystal clear when
Srinivar Rao received the Police Panchanama of his son’s death. It did not say the he had committed
suicide. The last words of Panchanama stated “ . . . . . and the diary and tablets were
found on the table. It had been
mentioned in the diary that he had slipped and fallen while climbing the stairs
and had suffered severe pain in the chest .
We, the witnesses of this Panchanama unanimously opine that the deceased
had died of severe chest pain or due to the severity of the tablets consumed
for reducing the pain.” The report from
the Pathology Department of Manipal Hospital said, “Since the tissues are
autolysed no opinion is possible”
LIC policy cancelled
Srinivas Rao heaved a sigh of relief on
knowing that it was not suicide. Few
days later, he discovered from the documents that Ashok had taken two insurance
policies. He enquired as to how the
policy sum could be claimed.
Meanwhile they received a letter from
LIC which said, “As the insured has not paid the premium installments of Policy
number 620775807, the policy has lapsed. You may send the duly completed claim
form to claim the amount under the policy of Rs. 1 lakh taken in 1999. As the nominee under the policy was the elder
brother of Ashok Kumar, Mr. Venkataramana, the claim form was filled up and
sent to claim the amount.
On 7-10-1999, Mr. Venkataramana
received a letter from LIC stating, “As your brother has committed suicide
within one year of the policy, the said policy stands cancelled, and we are
unable to settle the insurance amount in
your favour.”
Mr. Venkataramana immediately wrote a
protest letter to the Senior Divisional Manager of LIC, “I would like to know
how you have concluded that my brother has committed suicide. The medical reports state that it is not
possible to ascertain the cause of death.
The witnesses to the Panchanama also opine that it is not a
suicide” and demanded to know grounds of
LIC’s decision for rejection of the claim.
He marked a copy of the letter to
Consumers Forum, Basrur, requesting them to support him in his fight against
LIC’s injustice.
Is a news puclication proof enough?
LIC Divisional Manager replied in his
letter dated 18-11-1999, “It was published in the newspaper that it might be a
suicide. Hence we decided that it must
be a suicide and the insurance amount has been rejected. . . . .However, please send the Police B Final
report to once again verify the cause of death.”
It was surprising that LIC had taken
news publication as the base of its decision.
The members of the Investigation Committee of the Forum carefully
studied each document of the case.
What more proof is required?
In the third page of the Post- Mortem
Report, the cause of death was specifically recorded. Readers may please observe the following
sentence carefully.
“. . . . . A diary of the deceased, in which he had
recorded his daily routine up to 13th March, is found. The writing is identified to be the hand
writing of the deceased. On March 13th
it has been recorded in green ink, ‘Today
when I was climbing the stairs to my room after dinner, I slipped and got hit
to the railing, which caused severe, unbearable pain in my chest. I fear I may not survive. If at all I do, I’ll see you soon, or else I
bid you all adieu.’ The diary has been
seized for further action.”
When all the documents are stating that
the death had been caused due to injury to the chest by hitting to the
railings, when the deceased himself has expressed the same in his diary, it was
intriguing why LIC had taken an adverse decision. The forum thought that the Senior DM of LIC
may change his decision after verification of these reports.
Now, Dr Ashok Kumar’s family tried to
obtain the final report from the District Magistrate.
The police were requested to send the report directly to the LIC.
On 23-12-1999 the Sub Inspector of Kollur
Police Station wrote a detailed letter
to the Branch Manager of LIC and stated in clear terms as below.
“Though it was stated in the FIR, that
Dr. Ashok Kumar had committed suicide, this was recorded only based on the written
complaint of some unconcerned,
unrelated, ill informed third parties who had not seen the corpse. Moreover, nowhere during the investigation
was the opinion formed that it was a suicide...” The Final Report of the Magistrate was also
attached with this letter to the LIC.
On 31-12-1999 Mr. Srinivas Rao
personally submitted one more copy of the Final Report to the Branch Manager of
Kundapur. A certificate as to the
confirmation that Dr. Ashok had not availed any Medical Leave from 18-08-1997
to 15-03-1999 was sent along requesting him
to settle the insurance amount of his son.
The Branch manager said the letter would be forwarded to their
Divisional Office, Udupi who would send
their replies.
Analysis of the Final Report
The Investigation committee of
Consumers Forum, Basrur studied the final report of the District Magistrate of Kundapur. The last paragraph of the report contained, “
A Post-Mortem examination has been conducted to identify the exact cause of the
death of Dr Ashok Kumar. . . . . The Medical Officer Byndoor gave the final
opinion regarding cause of Death…. After
considering the medico legal autopsy and expert opinion of the forensic expert
of Manipal Medical College and Regional Forensic Laboratory, it is not possible
to ascertain the cause of death.” When
the experts themselves were unable
to specify the cause of death, the deceased himself had recorded in his diary
that he hit to the iron rod and was
injured, what other proof did the LIC need? Should the dead rise from his ashes to convince
LIC?
All these details were submitted by the
Forum to the Sr. DM of LIC, Udupi and the Zonal Manager, Hyderabad,
demanding settlement of the insurance amount to Mr. Venkataramana. Even after nine months of this letter LIC
neither paid the amount nor informed why they are not paying. At last, a suit was filed against LIC, in
the District Consumer Court.
Suit in the Court
Court investigated the case for about 3
years. LIC argued as below,
“Dr Ashok Kumar consumed the tablet
Lynoxin, meant for heart disease. There
should have been 30 tablets in the bottle found in his room. There were only 8 tablets in it. Hence we
decided that he must have consumed the rest of the tablets. As the news item in the local daily also
stated that Dr Ashok had committed suicide, we did not settle the claim.”
The Court rejected the argument of LIC,
“Just because there are only 8 tablets left in the bottle, it cannot be concluded that he had at once
consumed all the 22 tablets. It is also not proved that the death is
caused by the over dosage of the lynoxin tablets. There was a possibility to find out when these tablets were purchased
by Dr. Ashok Kumar. LIC has also failed
to do so. The explanation that
the claim was rejected based on the news item does not hold good. When the PMR also concludes that “The cause
of death can not be ascertained” one can
not conclude that it is a death by accident nor
a suicide. Therefore, LIC is hereby ordered to pay the claimant the
sum insured of Rs. 1 lac plus
interest at the rate of 10 % on
the sum from the date of death till the
date of payment. The LIC should also
pay Rs. 500/- being the cost of
the legal suit.
At last, after FIVE YEARS of the death of his son Sri Srinivas Rao could
receive the sum of the LIC policy of his son. Was it right to make
this grieving old man struggle for
5 long years for his entitlement?
Mr.
Srinivas Rao laments, reading his son’s diary writing of 13 March, again and again, that he could not render any help when he was
breathing his last.
-Nivedita
(translated from 'Bahujana Hitaaya, Bahujana Sukhaya' by Dr Ravindranath Shanbhag)
Awesome work.Just wanted to drop a comment and say I am new to your blog and really like what I am reading.Thanks for the share
ReplyDelete